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Call Us

Monday - Friday
9:00 AM - 6:00 PM EST

1-800-Jelly Burn

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We typically respond within
24 business hours

support@Jelly Burn.co

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Quick Answers

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How long does shipping take?

Orders are processed within 24-48 hours and typically arrive within 5-7 business days. Orders of 3 or 6 bottles qualify for FREE shipping. You'll receive tracking information via email once your order ships.

What is your return policy?

We offer a 365-day money-back guarantee. If you're not satisfied with Jelly Burn™ for any reason, contact us for a full refund—no questions asked. Simply return your bottles (opened or unopened) within 365 days of purchase.

How do I track my order?

Once your order ships, you'll receive an email with tracking information. You can use the tracking number to monitor your shipment's progress. If you haven't received tracking information within 48 hours of ordering, please contact us.

Can I modify or cancel my order?

If you need to modify or cancel your order, please contact us immediately at support@Jelly Burn.co or call 1-800-Jelly Burn. We process orders quickly, so we can only make changes if your order hasn't shipped yet.

Is Jelly Burn™ safe to take with medications?

While Jelly Burn™ contains natural ingredients, we always recommend consulting with your healthcare provider before starting any new supplement, especially if you take prescription medications or have pre-existing health conditions.

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Customer Support Hours

Phone Support

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed

Email Support

We respond to emails 7 days a week, typically within 24 business hours.

Average Response Time: 4-6 hours during business hours

Mailing Address

Jelly Burn Customer Service
[Company Address Line 1]
[City, State, ZIP Code]
United States

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